Returns & Exchanges

At LENY, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; your refund will be processed once our team inspects the items.